The Land of Conversion

Written By: Frank Ng’ona
Head of PPC

Navigating the borders of conversions:

A law firm specialising in U.S. immigration services. The firm provides tailored legal advice and support across a wide range of immigration matters, including visas, citizenship, and more. Known for its innovative approach, the client combines deep immigration expertise with a client-centric focus, helping individuals and businesses navigate complex immigration challenges with precision and care.

Success against Skepticism:

The primary challenge facing the immigration services industry is client skepticism and trust issues. Many clients approach immigration processes with uncertainty, fear, or anxiety about the outcome, making it difficult to gain their trust through paid ads alone. To effectively establish credibility, ads must deliver clear, transparent messaging that highlights professional certifications, client testimonials, and other trust signals. Without these elements, potential clients may hesitate to engage, resulting in low conversion rates.

LAUNCH POINT:

The industry-specific challenge we faced was intense competition, which made it difficult to compete against larger firms with bigger advertising budgets. Small and mid-sized immigration firms, like this, often operate with limited ad budgets, which presents challenges in bidding for competitive keywords and securing high visibility in search results. Additionally...

OUR SOLUTION:

To overcome these challenges, we implemented a comprehensive Google Ads and Meta strategy focused on building trust through targeted messaging and clear service commitments, without over-promising.

We also prioritized audience segmentation to reach the most relevant clients, maximized our limited ad spend through smart budget allocation, and employed an efficient keyword strategy to stay competitive. Continuous monitoring and adaptation ensured ongoing optimization, enabling us to effectively compete and enhance our visibility in a crowded market.

STICKING THE LANDING:

The results exceeded our expectations. We maintained a strong conversion rate throughout the year, achieving highly efficient cost per click and cost per conversion.

The total number of conversions was impressive, and the Meta campaign also delivered strong results in 2024. This success directly contributed to increased sign-ups and clients for our client.

24.18%

Increase in conversion rate

$2.42

Cost per click

27.18%

Conversion rate in December

Here's What We Learned:

The execution process involved several key steps: developing the initial strategy and setting goals, crafting transparent and trust-building messaging, running comprehensive Google Ads and Meta campaigns, segmenting the audience, allocating the budget strategically, continuously monitoring and optimizing performance, and establishing reporting and feedback loops.